My Work
Every product tells a story.
Some begin with business challenges. Others begin with patient needs. The work I'm most proud of sits at the intersection of both.
Across enterprise healthcare organizations and my own founder journey, I've focused on one goal: helping people better understand, navigate, and improve the healthcare experience.
These case studies represent different stages of my career. Still, they're all connected by the same mission—using thoughtful product strategy to solve meaningful problems for both patients and the organizations that serve them.
Featured Work
Enterprise Communications Modernization
Helping modernize healthcare communications across one of the nation's largest healthcare organizations while reducing operational complexity & improving member experiences
50% reduction in print costs
29% faster change management
Millions of Members Impacted
CompliChain
Simplifying complex healthcare workflows for enterprise clients through product strategy and thoughtful user experience design
30% reduction in manual job-status inquiries
15% increase in portal engagement among enterprise clients
What I've Learned Along the Way
Complexity is rarely the user's fault.
Most healthcare systems are designed around organizational needs rather than human understanding.
Communication is a Product
Whether it's an explanation of benefits, a clinician workflow, or a mobile app, every interaction shapes how people experience healthcare.
Great Products Build Confidence
When people understand what's happening, they make better decisions and become more active participants in their care.
Looking Ahead
The problems I'm most excited to solve next sit at the intersection of healthcare, AI, and patient experience. As healthcare becomes increasingly digital, I believe product teams have an opportunity—and a responsibility—to design experiences that reduce complexity rather than add to it.
Whether I'm working inside an enterprise organization or building something from the ground up, that's the work I hope to continue doing.