When I volunteered at a children's hospital as a teenager, I spent time with young patients while their parents met with doctors, social workers, insurance representatives, and financial counselors.

Even then, I noticed something that has stayed with me throughout my career: healthcare isn't just medically complex—it can be incredibly difficult to navigate.

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Years later, when I became a patient myself, I experienced many of those same challenges firsthand. Managing appointments, understanding test results, coordinating information across providers, and making important decisions often required piecing together information from disconnected systems.

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Those experiences shaped the way I think about product management. Today, I build healthcare products with one goal in mind: helping patients better understand and navigate their healthcare so they can make informed decisions with confidence.